Sunquest 7.1 and Win7

Amelia · Joined: 18 Sep 2012 Posts: 1 Location: Richmond VA

We have moved to 7.1 and Windows 7. I am able to run the OLM fine once I have been able to start smarterm. It will not start automatically. I have put it on two separate PC's and have the same issue. I can't take out the XP PC's until I have something to replace them with. Any suggestions?
thanks
Amelia

I need to add to this. It isn't that it doesn't start but it won't put in the alab username and alab password for the initial login for SSH. if I am fast enough to get it in my self it continues on from that point.
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Beam me up Scotty, there is no inteligent life here

ericai · Posted: Wed Jun 04, 2014 11:40 pm Post subject:

Hi Amelia,
I know i have given you these links in the past but just in case someone else needs them here they are again:
Ol Monitor on Windows 7:
http://ericainsworth.com/olmonitor/blog/?p=177 - Ol Monitor Windows 7 compatibility
http://ericainsworth.com/olmonitor/blog/?p=199 - Migrating a Windows XP installation over to Windows 7
http://ericainsworth.com/olmonitor/blog/?p=213 - Installing on Windows 7

What version are you running? There was a small fix to the macro in version 1.87j that may help with this.
Otherwise to help further I would need to have a look at the OlProcessLog to see what is going wrong:
You can locate and email the process log:
http://olmonitor.com/support.html#LocateErrLog

Or send a Problem report which will include the log and other info:
http://olmonitor.com/support.html#ProblemReport

Thanks,
-Eric