OL_Monitor from a tech's perspective.
As a tech, I often had to answer calls from nurses
inquiring about a certain test, 9 times out of 10 it had not
been ordered, but I had to look it up. No more. Now I just
check the OL_Monitor, unless it's ordered in the future, I
know right away if it's been ordered or not.
I used to get irritated when the lead tech would approach
my area with the outstanding log in hand, checking on tests
that were long since resulted. No more, he/she can spend
their time on other tasks and I keep up with my workload on
a real-time basis.
Sometimes people would forget to tell me I had a stat, or I
would forget. I'd get a sickening feeling in the pit of my
stomach when I realized a stat had been sitting there WAY
too long, and rush to get it done. No more, now I know
exactly what needs priority, and how long it's been sitting
in the lab.
Sometimes nurses or doctors really try your patience. They
call down in a huff wanting to know where their results are.
Most people have a set of stock answers ranging from
apologetic to gruff. Now you can back your responses up with
facts immediately before they hang up. Often the test hasn't
even been received or ordered, or it's only just arrived.
"The specimens only been in the lab for 2 minutes and it was
collected 10 minutes before that." In the past you'd have to
look up the patient to find this out, wasting your time and
theirs.
There are still more advantages to the OL_Monitor that are
not so easy to describe. You can try out the OL_Monitor
risk-free for 30 days and explore all it's options. Any
customizations you make while setting up the trial are
automatically transferred if you decide to purchase.
The average American spends six months waiting at
stoplights and five years waiting in line over his/her
lifetime. How much time will you waste poring over printouts
of the pending log? You owe it to your techs and yourself to
check this one out.